General Features
- Runs straight from any browser, no downloads needed
- Intuitive, award winning user interface
- Try out the entire system for free, only a valid e-mail address is needed
- Small screen version available for handheld devices
- Comprehensive context sensitive help pages and tutorials
- Available 24/7 via secure SSL connections
Customizable Schedule Logic
- Put time constraints on how long in advance people can book or make changes
- Set a buffer time to allow for cleaning or travel time in between appointments
- Indicate a ‘capacity’ to allow multiple appointments at the same time
- Specify exceptions to regular opening hours, for example for the holiday season
- Request approval or payment, before confirming an appointment
- Customizable entry forms, with customizable drop down boxes
International Support
- Display web pages and e-mails in 14 different languages, end-user selectable
- Display times in multiple time zones, support for all the world’s time zones and daylight saving time areas
- Support for 23 different currencies
- Use any UTF-8 character (European, Chinese, Arabic) in e-mails and text
E-Mail Integration
- Send appointment reminders to your clients, by e-mail or SMS text message
- Confirm new or changed appointments automatically by e-mail
- Send yourself notifications of schedule changes to avoid having to check the site
- Receive a daily report of changes to your schedule in your e-mail
- Require visitors to have a valid e-mail address by sending a verification link
- Notify all people in a time range, for example to notify them of schedule changes
- All e-mail messages can contain customized text
Appointment Management
- Access settings to determine who can create, update or delete and within what time frame
- Appointments can repeat, with complex patterns like the 2nd Saturday every month
- Automatically keep track of changes by e-mail, daily reports or via calendar synchronization
- For places without web access create printed reports of the schedule
- Allow groups to schedule by booking multiple appointments in a slot at once
- Many actions can be undone; the trash can retains deleted appointments
Integration with Your Site
- Use your own domain name to access the schedule, also in confirmation e-mails
- If your site has a login system you can use our API so your users won't have to log in twice
- Hide our header and footer and upload your own logo
- Modify colors to match with the style of your site
- Run a schedule within a frame on your own site
- Gracefully redirects broken URLs to your schedule
|
Setup and Maintenance
- Easy set up wizard will choose a sensible default configuration for your situation
- Give ‘super users’ additional access rights to do maintenance tasks
- Make changes to the schedule logic without taking it off line
- Or, instead, show a message to anyone but you while you are working on it
Waiting Lists
- Waiting list queues can be maintained for each separate time slot
- Automatic placement and notification if a spot opens up
- Override the normal process with manual placement and to allow overbooking
- Automatically cancel appointments when no payment is received
Customizable Layout
- Show your schedule by day, week or month or in list format
- Change colors and font size to match your own brand look and feel
- Adjust the scale and the number of hours shown per day
- Most screens, e-mails and help messages can be customized
- Advanced users can edit parts of the HTML on the page
- Add your own advertisements and graphics to the page
Payment Processing
- Automatically process credit cards through PayPal and view the payment status for each appointment
- Capture credit card information on the secure server if you want to do your own credit card processing
- Manually process checks or bank transfers and e-mail payment confirmations from the site
- 18 different currencies supported, show customizable payment instruction pages
- Automatically reinstate expired appointments when payment takes a long time to come in
- Sell products through your own integrated shop
- Advanced price rules let you give time dependent discounts, set seasonal prices or happy hour prices
Customer Management
- Limit access to your schedule in a variety of ways, including passwords, IP filtering and e-mail address verification
- View customer history, or upcoming activity
- Make changes on behalf of a customer to facilitate appointments that come in by phone or mail
- Block and unblock accounts, easily detect abuse and revert it
- Import a user list to quickly set up usernames and passwords that you may already have
- Add supervisor fields that can only be edited by authorized staff
Data Import and Export
- Automatically publish schedules to Outlook, Apple iCal and Google Calendar
- Automatically retrieve your free/busy information from Google Calendar
- Import and export data via standard protocols such as vCard, iCal, XML, Excel and CSV
- Export user information in a variety of formats, for example to send Direct Mail
- Export appointment information to Excel, for example to calculate utilization
- Custom drop down menus in forms can contain product codes for easy back-end integration
|
