Wells Fargo Springfield RealSense VITA

Welcome to the RealSense self scheduling appointment tool.

This is the tax appointment scheduling tool for Wells Fargo Springfield VITA, located at 1601 N. Main Street (2nd floor), Jacksonville Florida 32206. The 2nd floor entrance is at the back of the building, next to the ATM machine.You may also take a bus on Routes 1 or 3 and get off at Main and 6th Street - stop 2806 (southbound) or stop 2907 (northbound). This site is operated by United Way of Northeast Florida RealSense. Our Summer Tax assistance program runs from Monday July 10 to Monday October 9, 2017 (Mondays only). We are open from 9 am to 4 pm. 

  • This site assists with current and prior year tax returns.
  • To schedule a new appointment:
    • Click on "Available" tab to find appointment options.
    • Click "+" for the appointment you want to schedule.
    • Completely fill out the "New Appointment" information in the popup box.
    • Click "Create Appointment" to submit. You will receive a confirmation email with your appointment time and date.
    • Please schedule one (1) appointment FOR EACH TAX YEAR consecutively in the same room if you have multiple years to complete (i.e., If you need help with tax years 2015 & 2016 - schedule (2) consecutive hour appointments in the same room, like 9-10 am and 10-11 am). If you schedule incorrectly, you might need to return on a different day to complete multi-year tax returns. 
    • Please complete "Special issues" to provide details about your return (i.e., Injured Spouse, IRS letter response, rental income, Schedule C small business).
    • Please arrive 15 minutes prior to your appointment to complete paperwork.
  • If you wish to change or cancel an existing appointment, or if you need to speak with someone about scheduling one, please call us at 904-390-3250. 
  • You must bring with you photo identification (you and spouse if married), social security cards for all persons on the return including dependents, all tax documents (W-2, 1099-MISC, 1099-R...), and a check with routing and account numbers if direct deposit is desired.
  • Schedule C clients cannot have employees, inventory or total expenses exceeding $25,000.
  • If filing married filing jointly (MFJ), both parties must be present or you must have a valid Power of Attorney (POA). 
  • If you would like to prepare your own taxes with support from volunteers at a toll free telephone line, consider using MyFreeTaxes (https://www.unitedway.org/myfreetaxes/) if your income is under $64,000,