Postponement and cancellation

• All appointments must be paid for at the time of booking to be confirmed;
• All appointments can be postponed 1 time but not cancelled;
• Send your request for a postponement no later than 48 hours before the date of the appointment; otherwise, the appointment will not be postponed and will be considered completed); send a message to karynlelann@proton.me
• You will be offered a rescheduled date depending on future availability;
• Failure to attend an appointment without prior notification excludes any postponement;
• No refunds will be given.
• Appointments made within the previous 48 hours cannot be rescheduled.