GoodTAXES at the Goodwill DeKalb Store

** This tax site only prepares current year (2019) tax returns. For prior year or amended returns, please make an appointment at our Goodwill Downtown Rockford location **

Tax Appointment Information

Creating your tax appointment

  • Click on the date/time you want
  • Click Sign In on the pop up
  • Create a new user account if you haven't done so, otherwise log in
  • Click the date/time you want, click New Appointment and click Create Appointment

To change/cancel an appointment (only if you booked your own appointment)

  • Log in and click the date/time of your appointment
  • Click the paper and pencil icon next to your name, and click the trash can to cancel the appointment
  • To reschedule an appointment, delete your original appointment and then create a new appointment using the directions above

** Please do not schedule an appointment for when you may be short on time. Due to volunteer availability and completexity of some tax returns, some appointments can take longer than one hour.**

Click here to return to the GoodTAXES website

Appointments cannot be created, changed, or cancelled online within 24 hours of the appointment time, and appointments cannot be made more than 28 days in advance. If you have questions, please call us at 815-987-6200.