The SuperSaaS appointment scheduling system is four years old today and still growing by leaps and bounds. The system is now available in 23 languages with locally based representatives in 8 countries. Thank you for using our site!

Your feedback led to many new features

We made numerous improvements to the site over the last year based on your feedback. Here is a selection of recently added features:

• Connected schedules. The biggest change is the availability of a new “service” schedule type that lets you connect multiple calendars together. For example, a massage service can automatically check that both a therapist and a room are available in two separate calendars. These connections can be made as complex as you like, so you can check the availability of several pieces of equipment at the same time and take into account the personal Google Calendars of all therapists. You can also use this to show different combinations to different customers, so you can show preferred customers a calendar with different opening hours, for example, or allow them to book longer in advance. (Read more)
• Reporting. On the new reporting page you can graph the usage of your resources over time and show utilization statistics. It also allows you to download the data to Excel if you want to do your own analysis.
• User activity. The system now keeps track of the last time your users used the system and lets you download this information. This allows you to obtain a list of who your active customers are.
• 5-day weeks. On the “Opening Hours” page you can now hide days in addition to closing them. This is useful for hiding the weekend to leave more room for the workweek, but you can also use it to create a view with 2,3,4 or 6 days.
• Pictures on the calendar. It was already possible to embellish the space above the schedule with pictures, but now the description of classes and services on the calendar itself can contain pictures as well as links.

A lot of existing functionality received an update as well:

• Multiple-use coupons. The coupon feature has been expanded to allow coupons with multiple uses. This can be used, for example, to allow a customer to book up to 10 rides and require them to be used in the same month.
• Configurable page length. You can customize the number of items shown per page in list views. Use this to show one long list of appointments instead of spread out over multiple pages, for example.
• Smart seasons. On the Opening Hours page you can indicate a begin- and end date when the schedule should be available. This is useful of you want to create a schedule for a season or an event that only lasts a few days. Visitors will automatically be taken to the first day of the event or the season, provided it hasn’t started yet.
• Limit per week. In addition to setting a limit per day, and a limit in total, you can now set a limit on how many appointments users can make per week.
• Deposits. The pricing rule functionality has a new option to make customers pay only part of the calculated appointment price as a down payment.
• More languages. The system is available in several new languages, including support for Japanese, Chinese and right-to-left languages such as Arabic.
• New plugins. The downloadable modules for Wordpress, Joomla and Drupal have all been updated to support the latest versions.

Caring for loved ones with SuperSaaS

Our users continue to find surprising uses for the site that we never imagined when designing it. We especially enjoyed receiving several emails from clients who told us how they use SuperSaaS to care for their loved ones. For example, more than one person told us they set up a SuperSaaS calendar to coordinate hospital visits to a bedridden relative. This allowed friends and family to plan their own visit while ensuring not every one showed up on the same day. Most people will get fewer than 50 visitors in hospital so our free version works fine for this.

Another example comes from Chris in the UK, who sent us this heart-warming story: "I would like to thank you for your free service. I needed to buy a wheelchair-adapted car to take my mother out of her home but I don't make full use of it. I am using your site to offer use of the car to others in the hope they will take their relatives out."

If you've found an interesting use for SuperSaaS too we would love to hear about it. You can reach us via the feedback form on the site or by simply replying to this e-mail.

New features coming up

Our rapid growth certainly doesn’t mean we will sit back and relax; the feature request list is hundreds of items long and we are diligently working our way down the list. If you would like more frequent updates about new features you may want to follow us on facebook or twitter.