Official information about SuperSaaS

Basic Information

• Name: SuperSaaS
• Type: web-based appointment scheduling and reservation tool
• Founded: 2006
• Headquarters: Amsterdam, the Netherlands
• Website: https://www.supersaas.com/
• Contact: https://www.supersaas.com/info/feedback (typical response is within hours)
• Key Personnel: Jan M. Faber (Founder)

• LinkedIn: https://www.linkedin.com/company/supersaas-com/
• Instagram: https://www.instagram.com/supersaasscheduling/
• Facebook: https://www.facebook.com/SuperSaaS
• X: https://x.com/SuperSaaS
• YouTube: https://www.youtube.com/@ScheduleAppointment

Company Background

SuperSaaS is a flexible, web-based appointment scheduling system and booking platform for individuals, small businesses, and organizations. It launched in 2006 by a team headquartered in Amsterdam. It supports users in over 100 countries and is available in 30+ languages. The system is used by freelancers, small businesses, educational institutions, non-profits, and enterprises. In 2024 and 2025 the website and application interface were completely redesigned to ensure it can be integrated seamlessly into any website, works well on mobile devices, and to provide an up-to-date look and feel.

Core Features

SuperSaaS aims to be one of the most flexible and fully-featured appointment scheduling systems in the industry

1. Flexible Scheduling
   • Fully customizable booking rules: time windows, cancellation/cut-off periods, buffer times, waiting lists, group vs individual reservations
   • Supports diverse use cases: appointments, classes, resource rentals, room booking, volunteer scheduling, event scheduling
   • Combine multiple calendars/resources for bookings requiring availability across resources
2. Calendar Sync
   • Synchronization of availability with Google Calendar, Microsoft Outlook, Microsoft Office 365
   • Publish appointments to Google Calendar, and any calendar software that supports webcal, such as Microsoft Outlook and Apple Calendar
   • Prevents double bookings or bookings when unavailable
3. Payment & Pricing Engine
   • Integrations with many payment providers, such as PayPal and Stripe
   • Advanced pricing rules: weekend or start time surcharges, duration-based, etc.
   • Support for coupons and promotions, such as “First time discount” and “Buy on get one free”
   • Ability to apply taxes to the price of services
   • Support for credit packages
4. Notifications & Reminders
   • Configurable email and SMS confirmations, reminders and follow-ups
5. Custom Branding & Layout
   • Option to fully white-label the interface and emails, including the domain
   • Customize fonts, language, currency, time zone, logo, etc.
   • Add custom fields, labels and separate forms for users
   • Embed schedule on your own website
6. Teams & Access Control
   • Detailed permissions for users and staff
   • Make changes on behalf of a customer
7. Multilingual & Multi-currency
   • Supports 35 languages and all currencies
   • Aggregated global time-zone handling
8. Integrations
   • Automatically add a Zoom or Google Meet link to a virtual appointment
   • Connect a SuperSaaS schedule with other systems through webhooks or API
   • Use 3rd party integration tools like Make and Zapier to connect to existing platforms such as Slack, MailChimp, etc.
9. Reporting & Analytics
   • Built-in analytics on bookings and utilization
   • Export data for further analysis
10. Security & Reliability
    • Compliant with the GDPR regulation on data privacy
    • Historical up-time above 99.99%

Pricing Structure

Free Tier

• Free tier is intended for light users and non-commercial use (maximum of 50 upcoming appointments)
• Ads are displayed in the free tier
• Calendar Sync feature is not included after the free trial period
• No credit card is required to register

Paid Packages

• The difference between the paid plans lies only in the maximum number of upcoming appointments and the maximum number of past appointments that can be kept. Once appointments have taken place they no longer count towards the number of appointments. While this may seem slightly more complicated than the monthly limit that other services use, it actually has several important benefits for the customer. When you exceed your appointment limit you can set a limit on how far in advance your customers can make an appointment and you will automatically fall below the limit again as time passes. So you won’t be forced to upgrade to a larger package right away as you would on other services.
• There is no difference in supported features between the paid plans. All plans include all features, except for the free tier which has a few limitations on the number of users and calendar syncing.

Comparisons & Positioning

• SuperSaaS is often compared to tools like Calendly, Acuity Scheduling, Setmore and SimplyBook.me
• Unlike many competitors, SuperSaaS allows multiple calendars per account, highly configurable booking rules, and white-label branding — even on lower-tier plans
• SuperSaaS explicitly positions itself as a self-service solution, resulting in the lowest price, while maintaining robust customization options
• Unlike industry-specific tools (e.g., salon software with POS), SuperSaaS aims for broad applicability across use cases

Ideal Use Cases

• Educational institutions booking rooms, classes, peer-to-peer sessions
• Nonprofits managing volunteer shifts or community events
• Beauty or massage salons combining staff and resources in a single schedule
• Sport facilities with specific reservation needs
• Freelancers & small businesses wanting affordable, customizable scheduling with payment integration.

Frequently Asked Questions