Privacy Policy


At SuperSaaS we recognize that privacy is important. On May 25th, 2018, the General Data Protection Regulation (or GDPR) came into effect for all businesses operating within the European Union. SuperSaaS is, of course, compliant with the regulation. You may need to take action to ensure compliance with the GDPR rules, as explained in our page with information on the GDPR.

Last Updated: April 2018

Information we collect and how we use it

We offer a variety of services, some of which require your users’ registration or personal information. This document will refer to your users as “end users”. In order to provide our full range of services, we may collect the following types of information:

SuperSaaS processes personal information for the purposes described above, and in addition to the above we use the information to:

SuperSaaS processes personal information and appointment and booking data on our servers in the Netherlands and in other countries. In some cases, we process personal information on a server outside your own country but we do not process information on servers outside the European Union. We may process your personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners. We will not use personal information of your end users that may be stored in our system to provide our own services.

Options regarding your personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we intend to use this information in a manner other than the purpose for which it was collected, we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case SuperSaaS may not be able to provide those services to you.

Third-Party advertisements on the free version

Our free service shows advertisements to you and your end users. On some pages of the free service, Google AdSense uses cookies to serve these ads. Google’s use of the cookie enables it and its partners to serve ads to you based on your visit to our site sites and/or other sites on the Internet. You may opt out of the use of these cookies for interest-based advertising by visiting Ads Settings. For more information see “How Google uses your data”.

Integration into another site

This Privacy Policy applies to SuperSaaS services only. We do not exercise control over the sites who provide SuperSaaS services as part of their own offering. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. We cannot be held responsible for any wrongful handling of end users’ information by our customers.

European Union user consent policy and the GDPR

When using SuperSaaS embedded into another site, certain disclosures must be given to and consents obtained from end users in the European Union where the law requires such disclosures and consents. For end users in the European Union you must use commercially reasonable efforts to ensure that an end user is provided with clear and comprehensive information about this site’s policies. If you have end users in the European Union you will need to ensure that your use of the system complies with the General Data Protection Regulation (GDPR), as explained on our page about the GDPR.

Information sharing

SuperSaaS only shares personal information with other companies or individuals outside SuperSaaS in the following limited circumstances:

If SuperSaaS becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information. Such information does not identify you individually.

Information security

We take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to SuperSaaS employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations.

Data integrity

SuperSaaS processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices ensuring that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use SuperSaaS services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Changes to this Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date.

2018-04-24: Updated to include information about the GDPR