What you charge your customers for your services is up to you.
Resellers can rebrand our system and offer it as part of their own portfolio, or sell it as part of a larger project. As a reseller you take care of the initial set up of your clients’ accounts as well as billing, customer service and any additional services. If you only want to attract customers and let us handle the customer service and billing, please look at the affiliate program instead.
You are free to choose your own business model, which can range from just helping with the setup to building a fully-fledged site of which our system is a small part.
You receive a 20% discount on the total amount charged to you and there is no participation fee.
What you charge your clients for your services is up to you. Comparable services on the internet charge $30 – $150 per month, with additional setup fees depending on the services provided.
SuperSaaS can be fully white labeled, no reference to SuperSaaS will be visible to your clients, and we only communicate with you.
A reseller typically has one account for himself (this can be a free account) and one additional account for each of his customers. This allows you to give your customers administrator access to their client accounts. The customer can safely do things like change the password or account name; the reseller will still have access to the account via his reseller dashboard.
All of these things can be changed from the Layout Settings screen; the documentation contains detailed instructions for changing the domain name and favicon. Note that settings that can lead to references of SuperSaaS being displayed by default are only available when logged in as a reseller, therefore the customer is not able to change these settings.
The support information on the client account is shown to the end-users of the customer, but if the customer clicks help whilst logged in as an administrator, they will be shown the support information from your reseller account. Therefore, you would want to set your own contact information on the Layout Settings page of your reseller account.
Once you are happy with the set up you can change the administrator email on the “Account Info” page to the client’s email and give them the account name and password. Your client can log in on the SuperSaaS home page, but if you’ve set up a custom domain then you probably want to send them there. If you use just a custom domain then there is no need to give a full URL to a schedule because a list of schedules will be displayed (if there is just a single schedule it will redirect to it).
If you want to send someone straight to a specific schedule then you can find the URL of that schedule on its configuration page, “Overview” tab. Once on a schedule they can then click the login link in the top right corner, and then click “Dashboard” to get to the dashboard.
If you want to direct someone straight to the administrator interface without going through a schedule first you can also send them to the URL of the dashboard directly:
When client accounts are first created they will be “free” accounts, with the corresponding limit of 50 appointments. Free accounts will show a “Start free trial” button which changes the free account into an unlimited trial account for the next 7 days. This means it behaves as if it has a subscription and allows you to show the account to a potential customer with no advertisements, the syncing options enabled, and no limit on the number of appointments. After the free trial the account reverts to the free version, unless a subscription has been purchased in the meantime. The button can only be clicked once per account.
When your client wants to start using the paid service the reseller pays SuperSaaS in the same way a regular customer would pay for the service, albeit at the reduced price. How the reseller invoices his clients for their use is up to him. The reseller can set his own price, of course, whether it be fixed or monthly recurring, and there is no need to follow the division in the packages that SuperSaaS uses.
When a client exceeds the limits of his current subscription a notification will be sent to the administrator address on the reseller’s behalf, with a cc to the reseller, so he understands what is happening. When you are signed in as reseller you can sign up for any of the regular subscription packages. Note that you have to be logged in as a reseller to change the subscription.
You can have as many free client accounts as needed for demonstration purposes. You can delete a client account if you no longer need it from its Subscription status screen. On your partner screen you can also disconnect a client account to become a regular account again, in case you want to transfer ownership to someone else (it will no longer receive the reseller discount unless it is attached to another reseller account).
With the download icon in the top right corner of the table on your partner dashboard you can download information about your client accounts to an Excel or CSV file to use for your own administration. If you have more than two client accounts an additional option will appear that allows you to download the invoices across all accounts into a single file. By clicking the spyglass icon next to an account you can find an option “Remove from reseller account” to change the account back to a regular account. If you do this on your main reseller account, all client accounts will revert to regular accounts.