Access control benefits
Secure, transparent, and efficient: discover the advantages of user access control
- Enhanced security: restricts access to information and features, ensuring that only authorized users can view or modify data
- Traceability: see who entered or deleted an appointment and when, to understand what happened in case of misunderstandings
- Efficiency: streamline operations by simplifying access control through user groups, reducing administrative overhead. Monitor activity with reporting and analytics
- Customer service: optionally give team members the possibility to make changes on behalf of a customer to facilitate appointments that come in by phone or mail
Access control features
Specify precisely who can use your schedule, what they can see, and what they can modify
- Access rights: allow anyone with the schedule link to create a booking on your schedule or require them to create an account with you before adding a booking
- Edit rights: specify what users and team members can do (e.g. create, update or delete reservations)
- Authorization: limit sign up to users with a shared password, specific email domain, IP address range, people you specify in advance or use an interface with your server
- User groups: limit access to certain schedules by creating user groups, and assign which schedules they can access. Combine with flexible scheduling for complex setups
- Internal notes: supervisor fields that can only be viewed and edited by authorized users
- Block notorious users: block users when you detect abuse and revert it when applicable
Configuring access control
You determine whether your business requires highly advanced or limited access control
- Set permissions: begin by defining the necessary access and edit rights for users and superusers, assign an administrator and define groups
- Assigns users to roles or groups: define who in your team are the superusers with extra rights and which users are in which groups
- Test your settings: confirm that it is working as intended by trying out your schedule from your users’ point of view
- Inform your team: inform your team about how to operate within the new access framework. Use automatic notifications to keep everyone updated on booking changes