Welcome to SuperSaaS

Thank you for registering. We would like to officially welcome you to SuperSaaS. This email will introduce you to a few important tips to assist you with your system settings. Next week, we will follow-up with an email about integrating the system into your website, which will also include some helpful information about the day-to-day use of SuperSaaS. If you’re curious you can already view next week’s email.

Testing the schedule

The schedule will look different in administrator mode than how it will appear to regular users. That’s why it’s important to always test the system prior to launching the schedule live. The easiest way to test the system is by using another browser to view the schedule. This will avoid having to log in and out of the system in different user modes. Once you’ve tested the system in user mode and everything is functioning properly, then you are ready to go live. For more information, please refer to our testing tutorial. Browsers

Adjusting the access settings

Process flow When determining the access settings for your users, you want to strike a balance between usability and functionality. For instance, users do not necessarily have to create an account, but asking for registration will provide you with additional options, such as keeping track of user history and allowing users to adjust their own bookings. On the “Access” tab, located under the “Configure” button, you can indicate whether people can directly view the schedule, or if they must log in first. If you do require people to register then you can design the registration process from start to finish through the “Access Control” page on the right-hand side of your dashboard. Here, you can also enable or disable several optional security settings. For more information on adjusting the access settings, see the access tutorial.

Changing the layout of your schedule

Your SuperSaaS schedule can be fully customized to meet your individual branding needs. Via the “Layout” tab located under the “Configure” button, you can adjust the text above the schedule, the schedule’s colors and the content of email confirmations. You can insert your company logo on the “Layout settings” page on the right-hand side of your dashboard and change the web address to match your own domain name. For more information on changing the layout of your schedule, please refer to our layout tutorial. Change the layout colors

Confirming appointments

Confirmation with autotext You can either choose to automatically confirm appointments with the user through email, or allow the user to choose whether or not they want to receive a confirmation. If payment or approval is required, the confirmation will be sent after the payment has been received, or once the appointment has been approved. Via the “Process” tab, located under the “Configure” button, you can select the option to receive an email that tracks each change to your schedule, such as when someone on the waiting list gets placed or when someone reschedules an appointment. Another useful function is the ability to send users a reminder via email or SMS. You can also receive a copy of each outgoing message, or can choose to receive a daily overview, in order to maintain an up-to-date record. All of these (and other) options can be accessed under the “Process” tab. For more adjustable settings about automatic confirmations and reminders please refer to our workflow tutorial.

Our documentation provides you with a complete overview of the information pertaining to the different SuperSaaS options. If you are unable to find the information you are looking for, or need any assistance with your system and adjusting your settings, you can always contact us via the contact form on our website or by replying on this email.

On behalf of the SuperSaaS team, we’d like to thank you for registering your account. We look forward to showing you all that SuperSaaS has to offer.

Kind Regards,

Kirsty Stephens
Manager Marketing & Customer Service


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